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Ombudsman Estate Agents

rileysnelling.com
3 Friday Street
Minehead
Somerset
TA24 5UB

Why rent with rileysnelling.com?

At rileysnelling.com we pride ourselves in putting tenants at ease by assuring you of a professional service, discussing your needs and helping you make your next move as smooth as possible.

  • We will help you find a property that suits your needs and budget
  • We arrange viewing times to suit you, not us
  • We ensure the move in and move out process in quick and easy
  • we ensure that repairs and maintenance are carried out as swiftly as possible
  • Your deposit is held by the Deposit Protection Scheme, not in our bank account
  • we deal with the landlord so you don't have to
  • We take care of all the legal stuff

 

At rileysnelling.com, we believe that reliable tenants are every bit as important as responsible landlords - after all, it takes two to tango! So we value our tenants and do everything possible to ensure that renting a home with us is an enjoyable experenice.

 

Renting your next home

Securing the property *

Once you have found your ideal property you will need to make an offer of rent.  If you decide to make an application for a tenancy, we will ask you to fill in a detailed questionnaire and to pay a holding deposit and an application fee to cover the cost of referencing and drawing up the tenancy agreement.

*     If you fail the referencing procedures, or withdraw your application, you will forfeit both the application fee and your holding deposit. 

When can I move in?

It is normally possible to move in within 7-14 days provided we do not have to wait longer for references to be returned.

Costs

We will require the following payable by debit card prior to the start of the tenancy. Please note that handling fees are charged for payments made by credit card or cash.  We do not accept cheques.
  • One month's rent in advance
  • A security deposit usually equivalent to 6 weeks' rent (less the holding deposit already paid). The security deposit is refundable at the end of the tenancy providing the terms of the tenancy have been met, the property has not been damaged and has been left in a clean and satisfactory state.
The remaining rent will be collected by standing order from your bank or building society on a monthly basis, again payable in advance.  Please note that, after the first month's rent, we make a handling charge of £15 (plusVAT) for each rental payment not paid directly into our client money account on the due date.

Insurance

For the duration of the Tenancy, you will need to hold suitable contents insurance that includes cover for damaqe to the Landlord's fixtures, fittings and any contents.  We will need to see a copy of your policy before the tenancy commences. 

Tenancy Terms

This is normally for a minimum of 6 months, during which period you will be liable for rent.  Provided the landlord agrees, you can renew the tenancy for a further six months on payment of a renewal fee of £50 including VAT.

Is my deposit protected?

Yes.  Since 6th April 2007, a new scheme call Tenancy Deposit Protection (TDP) applies to all new assured shorthold tenancies (ASTs) in England and Wales where a security deposit is taken.

There are two main aims:

  • To ensure good practice in deposit handling, so that when you pay a deposit, and are entitled to get it back, you can be assured that this will happen.
  • To assist with the resolution of disputes by having an Alternative Dispute Resolution service (ADR).   

To comply with the regulations, new deposits held by rileysnelling.com will be protected by a custodial-based scheme operated Deposit Protection Service (DPS).


How does it work?

  • you pay the deposit to rileysnelling.com
  • we register and send the deposit to the DPS to enable them to issue you with a unique repayment ID number 
  • at the end of the tenancy we will agree with you what happens to the deposit. Once both parties have agreed we will both need to notify the DPS by completing a joint deposit repayment form either online or using a paper form.  
  • if we cannot agree, you will be asked if you are happy for the dispute to be lodged with an independant Alternative Dispute Resolution (ADR) service, which aims to resolve the dispute quickly.
  • when the dispute is resolved, the DPS will contact rileysnelling.com to confirm how the lodged amount will be repaid. Any money which is not disputed will be refunded to your account with immediate effect.
  • money repaid to us will be used to offset the cost of any repairs or replacements needed in the property


Any other questions?

Please call 01643 706927 if you have any queries.
       
If you would like us to contact you when suitable property is available pleaseto register your requirements.